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Warranty & Returns
Every laptop includes a 12-month warranty in writing on your invoice — plus 10-day returns for extra peace of mind.
12-Month Warranty — In Writing
🛡️ 12-Month Warranty
Every laptop sold by Laptops Gulf includes a 12-month warranty from the date on your invoice. The warranty covers hardware defects in the laptop itself under normal use. It does not cover accidental damage (drops, liquid spills), software issues caused after delivery, or consumable wear beyond the battery health stated at sale.
If your laptop develops a covered fault, contact us on +971 506 757 156 and bring or send the unit to our Sharjah store with your invoice.
↩️ 10-Day Returns
Changed your mind? You may return a laptop within 10 days of delivery, in the condition it was delivered, with its charger and invoice. The customer pays the return shipping cost. After we receive and inspect the unit, we will process your refund or exchange arrangement with you directly.
How to Make a Claim
2
Visit or Ship
Bring your laptop to our Sharjah store, or send it to us, with your invoice.
3
Inspection & Resolution
We inspect the unit and resolve your claim within 2 working days.